Frequently Asked Questions

Can you provide Certified Criminal Records Search (CCRC) for my realtor license with RECA?

Yes, we can provide Certified Criminal Record Check (CCRC) which is a certified fingerprint-based criminal record search for non-criminal purposes conducted by the Royal Canadian Mounted Police (RCMP) in Ottawa, in which digital fingerprints are compared against the central repository of Canadian criminal records.

The result of the Certified Criminal Record Check (CCRC) will be sent directly from RCMP to RECA.

Your identification must match the name that you provided to RECA, otherwise RECA will NOT accept it.

What is the difference between your agency and police station?

Fingerprints based criminal record check in Canada can only be searched by the Royal Canadian Mounted Police (RCMP), and the Police Certificate or Police Clearance will be issued by RCMP directly. Local police stations do not issue such certificate. As an RCMP accredited agency, our role is same as local police stations, we capture your fingerprints electronically and direct to the RCMP directly, and RCMP will process your fingerprints application.

Therefore, whether your fingerprints are captured by us or Edmonton Police Service, you or your designated agency will receive exactly same Police Certificate/Clearance report from RCMP.

However, we do not provide Vulnerable Sector Police Information Check, and it can only be done at a local police station. Because a Vulnerable Sector Police Information Check will also include a check of local police records to determine the existence of a pattern of behavior that may result in harm to vulnerable persons.

Do you provide Vulnerable Sector Police Information Check?

No, we do NOT provide Vulnerable Sector Police Information Check, and it can only be done at a local police station. Because a Vulnerable Sector Police Information Check will also include a check of local police records to determine the existence of a pattern of behavior that may result in harm to vulnerable persons. A Vulnerable Sector Police Information Check is required when the applicant will be in a position of trust or authority of children under 18 years of age, the elderly or the disabled. A position of trust or authority must be more than the opportunity for casual contact.

Who is a vulnerable person?

A vulnerable person is defined as a person who, because of their age, disability, or other circumstances, whether temporary or permanent, are (a) in a position of dependence on others or (b) are otherwise at a greater risk than the general population of being harmed by a person in a position or authority or trust relative to them.

How long will it take for digital fingerprints to be processed by the RCMP?

If the applicant does not have a criminal record and has never been fingerprinted for a criminal offence in Canada, the RCMP will make every effort possible to process the request within 72 hours of receiving the electronic submission. The results are mailed to the address provided and extra time should be allowed for delivery by Canada Post. If there is a criminal record, or if your fingerprints need to be processed manually for any reason, the processing time could be increased to 120 days or more.

 

Electronic Fingerprint Application

No Criminal Record: 5 – 10 business days

WITH Criminal Record: 120 days or more

Can I obtain Certified Criminal Record Check from your office?

The short answer is YES! The fingerprints based criminal record check is Certified Criminal Record Check, and the results are issued by the Royal Canadian Mounted Police (RCMP).

Which kind of police certificate should I request for my US immigration application?

If you would like to obtain a Certified Criminal Record Check from the Royal Canadian Mounted Police (RCMP), you should book an appointment for Digital/Electronic Fingerprinting. Also, please make sure to let us know that you are requesting the record for United States immigration (not for travel or other purposes) under the PRIVACY ACT. The record will be specifically requested to include the “RCMP National Repository entire holdings.”

What is “Digital Fingerprinting”?

Digital fingerprinting is the electronic capture of a person’s fingerprints via an optical scanner at a capture station. The scanned fingerprints, along with the application details are then formatted into a standardized electronic package that is attached and emailed, via a secure link, direct to the RCMP’s Canadian Criminal Real Time Information System (CCRTIS). CCRTIS compares the fingerprint package against the RCMP’s criminal record database. If no record is present, the RCMP will issue a certificate indicating a clear record. If the applicant does have a criminal record this will be indicated in the results.

Who needs to be fingerprinted in Canada?

Those seeking employment with certain corporations and agencies
Applicants for foreign travel, passports, work permits, visas and US waivers
Citizenship, permanent resident and immigration applicants
International adoption applicants
Security license applicants
Volunteers

What identification do I need to bring with me to my appointment?

You must provide two pieces of valid government issued identification, at least one of which must be photo ID.

The following types of identification are acceptable:

  • Passport
  • Driver’s License
  • Birth Certificate
  • Canadian Citizenship Card or Certificate
  • Permanent Resident Card
  • Certificate of Indian Status
  • Immigration Documents (Study Permit, Work Permit, Visitor Record, Landing Paper)
  • Military Family ID
  • Nexus Card
  • Federal Government Employee ID
  • Firearms Possession and Acquisition Licence (PAL)
  • Health Care Card (Not all provinces accept health cards as valid government issued ID. Please refer to provincial regulations.)

Please Note:

  • Social Insurance Number (SIN) can not be used as an ID.
  • Expired identification can not be accepted.
Do I need an appointment to be fingerprinted?

Appointments are recommended to avoid unnecessary delay. Please check our website for directions, business hours and any special instructions in order to complete your application.

How long will it take for my fingerprints to be taken?

Our digital process is fast, efficient and clean. A complete fingerprint session normally takes approximately 15 minutes to complete

Should I bring anything else with me to my appointment?

It is recommended that applicants have with them any letter or file number provided by the requesting agency (if applicable). All digital fingerprinting requests for Canadian Citizenship must include a letter from Citizenship and Immigration Canada. This letter must include the address for third party results submissions and should have a file number from IRCC. Please ensure this letter is available during your fingerprinting session.

Can all applicants choose digital fingerprints?

Digital fingerprinting is available to most applicants for the majority of application types. However in some cases, e.g., submissions to the FBI, applicants may not use digital fingerprinting. For these situations we offer traditional ink and roll fingerprinting. Our fingerprinting professionals can advise you on whether you may opt for digital fingerprinting or if you must use traditional ink and roll fingerprinting.

Can I get a copy of my application?

You will be provided with a Document Control Number (DCN) after your application is submitted. You can also request a true copy of the digital submission to the RCMP, however an additional charge may apply.

How are my results obtained?

Each applicant’s criminal record verification results can be sent directly to the individual or to a designated third party, such as an employer, immigration or pardon agency. If an applicant is under the age of 18 their results must be returned directly to the home address of the applicant. Please ensure that all of the address information for the applicant or third party is readily available during the application process.

How can I find out about the status of a submission once it has been sent to the RCMP?

Once Edmonton Fingerprinting Services submits applicant’s fingerprints electronically and the fingerprints have been successfully received by the RCMP, the RCMP will not release any further information to Edmonton Fingerprinting Services.

No Criminal Record: 5 – 10 business days

WITH Criminal Record: 120 days or more

If the application has taken longer than the time indicated above, the applicant or authorized Third Party may inquire about the status of the electronic fingerprints submission by contacting the RCMP via email: CCRTIS-SCICTR@rcmp-grc.gc.ca

The following information must be provided in the inquiring email:

  • Applicant’s full name
  • Applicant’s date of birth
  • The type of application submitted (Criminal Record Check)
  • The date the application was submitted to the RCMP
  • A daytime contact phone number
  • The Document Control Number (DCN)

Please note: Do not expect an immediate e-mail response from the RCMP

Do you provide FBI fingerprints card (Form FD 258)?

Yes, we do. We provide both FBI fingerprints card and the FD 258 form printed on regular paper.

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Suite 208, 10109 - 106 Street NW, Edmonton, Alberta, Canada T5J 3L7
Tel: 780-851-6669 | Fax: 1-888-613-6113
Edmonton Fingerprinting Services