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For digital fingerprinting, you will be provided with a confirmation document with Document Control Number (DCN) after your application is submitted. It is important to keep this document until you or your designated third party receives the result from the RCMP. If this document is lost, there will be an administration fee to provide a copy of this document.

For ink and roll fingerprinting or livescan print-to-card clients, you will be provided with the original fingerprinting card after the fingerprinting is completed.

For fingerprints card scanning, we will email you a confirmation document with Document Control Number (DCN) after your application is submitted.

Once Edmonton Fingerprinting Services submits applicant’s fingerprints electronically and the fingerprints have been successfully received by the RCMP, the RCMP will not release any further information to Edmonton Fingerprinting Services.

No Criminal Record: 5 – 10 business days

WITH Criminal Record: 120 days or more

If the application has taken longer than the time indicated above, the applicant or authorized Third Party may inquire about the status of the electronic fingerprints submission by contacting the RCMP via email: [email protected]

The following information must be provided in the inquiring email:

• Applicant’s full name
• Applicant’s date of birth
• The type of application submitted (Criminal Record Check)
• The date the application was submitted to the RCMP
• A daytime contact phone number
• The Document Control Number (DCN)

Please note: Do not expect an immediate e-mail response from the RCMP

If the applicant is living outside of Canada or an area that digital fingerprinting is not available, Edmonton Fingerprinting Services is accredited by the Royal Canadian Mounted Police (RCMP) to digitize ink fingerprints and then submit to the RCMP electronically.

Email Edmonton Fingerprinting Services (Contact Us) to obtain a package of  Fingerprints Card Scanning Application Forms and Instructions.

1. Email Edmonton Fingerprinting Services (Contact Us) to obtain a package of  Fingerprints Card Scanning Application Forms and Instructions.
2. Review Document Checklist and complete Application Forms.
3. Get your fingerprints taken by a local police agency.
4. Gather all document and submit an scanned copy to us for verification.
5. We will review application and send you an invoice for payment.
6. You can make the payment by Email Transfer, Credit Card, WeChat or Alipay.
7. Once we confirm your application is complete, you can then send ALL original documents to our office.
8. After receiving your application documents, we will digitize fingerprints and submit the application to the RCMP.
9. The RCMP will process your Criminal Record Check application and issue a police certificate to you or your designated third party via Canada Post Regular Mail.
10. OPTIONAL: You can complete the Third Party Consent form indicating that Edmonton Fingerprinting Services is to receive the result from RCMP, then we will forward the result to you by courier (shipping and handling fees apply).

We cannot process the scanned version of the fingerprints.  Please mail the original fingerprints form and other required documents as a package to our office.

We will send an email to acknowledge the receipt of your package once we receive it. We recommend you ship your application package with tracking information available so that you could monitor your shipment directly. We may not reply to inquiries asking whether your package is received or not. Especially when you use a shipping method without tracking information, we are not able to check the status and not able to continuously provide any status either.

Fingerprints must be taken by an acceptable “Fingerprinting Agency / Department” as follows:

• Police Force;
• Government Department;
• Embassy / Consulate;
• Notary of the Public;
• Foreign Private Fingerprinting Company (PFC) with a Memorandum of Understanding (MOU) with an Accredited Canadian PFC; or Foreign PFC with an MOU with a local police force or government department.

Criminal record checks are valid as of the date they were conducted. Results are provided with the date of completion rather than an expiration date. It is up to the requesting organization to determine their own thresholds for how long a check will be considered valid. If it has been too long since the completion of your check, the organization may request a renewal.

RCMP policy states that a Vulnerable Sector Check must be conducted by the local police agency of the jurisdiction where the applicant resides.

If you have initiated the Vulnerable Sector Check through your local police agency and are asked to provide fingerprints to complete the Vulnerable Sector Check, we can assist you with the fingerprinting process and request the results be sent to the requesting police agency from the RCMP. In this case, a request letter from the local police agency is required.

Please ensure that this is the right check for you. Note that a refund will not be provided once the check has been processed.