Frequently Asked Questions:

(1) How long will it take for my fingerprints to be taken?

Our process is fast, efficient, and clean. A complete fingerprint session usually takes approximately 15 minutes to complete.

(2) Who will send the result? Where will my result be sent to?

We will capture your fingerprints and gather your application details, then send them to the RCMP. RCMP will compare the fingerprint package against the RCMP’s criminal record database and then issue a police clearance accordingly.

RCMP will send the result directly to the address that you requested, which may be your home address or a designated third-party organization (e.g.: Citizenship or Immigration Office, your lawyer/consultant’s office, professional association office, government organizations, etc.)


(3) How long will it take for digital fingerprints to be processed by the RCMP?

No Criminal Record: 5 – 10 business days

WITH Criminal Record: 120 days or more

If the applicant does not have a criminal record and has never been fingerprinted for a criminal offence in Canada, the RCMP will make every effort possible to process the request within 72 hours of receiving the electronic submission. The results are mailed to the address provided and extra time should be allowed for delivery by Canada Post. If there is a criminal record, or if your fingerprints need to be processed manually for any reason, the processing time could be increased to 120 days or more.

To read more Frequently Asked Questions, please visit:

Edmonton Downtown

Address: Suite 208, 10109 – 106 Street NW, Edmonton, Alberta, Canada T5J 3L7

Phone: 780-851-6669


Monday to Friday: 10 AM – 6 PM
Saturday & Sunday: Closed
Statutory Holiday: Closed

Wheelchair access is available from the back of the building.

Parking: Street parking on 106 Street, first 30 minutes free, then $2.00 per hour. (Make sure to enter your plate no. in the pay machine)

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Edmonton South

Address: 2nd Floor, 3273 Parsons Road, Edmonton, Alberta, Canada T6N 1B4

Phone: 780-851-5599


Monday to Friday: 9 AM – 5 PM
Saturday: 10 AM – 4 PM
Statutory Holiday Weekends: Closed

No wheelchair access, and no public washroom is available at this location.

Parking: Free parking at the front of the building and on 33 Ave. Scrambled parking, and no assigned stall.

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